
Offshoring For First Timers
The good news: you don’t have to have everything ready before you can offshore

Where Offshoring Can Break Down
Learn about the 5 major reasons why offshoring can break down

Creating Business Systems From Scratch
- Good system = won’t break = able to handle most things that we throw at it
- Good system = clear escalation process + standardised delivery of services + solid customer journey + alignment of values/brand promises + closely modeled after the bottom line
- Good system = Quick to access and quick to find an answer to
- Good system = needs to be maintained and improved by qualified people
- Good system = makes it fun for people to perform at a high standard
- Good system = allows you to identify A, B, and C players easily
